Benefits:
-
Improves EMD decision accuracy
-
Reduces in-house and overtime
training costs
-
Learning format improves skills
and knowledge retention
-
Documented individual test
scores
- Learning is self-paced
- Improves protocol compliance
- NAED sponsored continuing dispatch
education
- Enhances patient care delivery
Interactive
Multimedia
If a picture is worth a thousand
words, the audio and video content in these lessons
is priceless. The varied, dispatch-related approach
to learning provides a lasting mental picture essential
to enhancing the non-visual world of EMD.
Self-Paced
Learning
Designed for self-paced individual
learning, this remarkable and fun training provides
one-hour lessons divided into smaller, easily digested
sections. Interactive question-and-answer sequences
are followed by a comprehensive course test that
is electronically scored and printed.
Medical Term
Definitions
By clicking on the highlighted
medical terms and words, a definition window will
pop open. You will become more familiar with language
used by medical experts in identifying Chief Complaints
and providing effective care.
Continuing
Dispatch Education Credit
The EMD Advancement
Series is NAEMD approved, and the two hour long
lessons ending with a final test will count for
two hours of continuing dispatch education credits
through the National Academy of EMD. Four topics
a year will be released.
Launch Sampler
2010 Series
CDE 42: The MPDS® Breathing Problems Protocol
This lesson discusses the use of the MPDS Breathing Problems Protocol. It starts with a brief discussion about a number of conditions that may cause breathing problems including: acute pulmonary edema, asthma, congestive heart failure, emphysema, pneumonia, pulmonary embolus, allergic reactions, choking, croup, epiglottitis, tracheitis, cardiac arrest, diabetic ketoacidosis, heart attack, hyperventilation syndrome, respiratory arrest, seizures, and stroke. The rest of the lesson is specifically designed to help you: (1) select the correct Chief Complaint Protocol, (2) understand the rationale behind each of the MPDS Key Questions, (3) determine the correct MPDS Determinant Descriptor, and (4) select the appropriate Dispatch Life Support instructions for patients with breathing problems.
CDE 43: Understanding Assault/Sexual Assault
This lesson discusses assault and sexual assault. It discusses how these calls can be handled using the Medical Priority Dispatch System®. It also discusses how these types of calls can be handled using the Police Priority Dispatch System™
CDE 44: Understanding Customer Service
This lesson discusses the importance of customer service in emergency dispatch. It also discusses specific techniques emergency dispatchers can use to improve customer service.
CDE 45: Understanding Sinking Vehicles
This lesson discusses the Sinking Vehicle Pre-Arrival Instructions and how they work when using the Medical Priority Dispatch System®, the Police Priority Dispatch System™, and the Fire Priority Dispatch System™.
 
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